Shipping policy

Shipping & Delivery.

At Xantinas Unique Coffee, we strive to provide you with an exceptional shopping experience from the moment you place your order to the moment it arrives at your doorstep. Below, you'll find all the information you need about our shipping options, delivery times, and costs.

1. Shipping Options.

We offer a variety of shipping methods to ensure your order arrives in the fastest and most cost-effective way possible. Available options depend on your destination and the size of your order. Here are the standard shipping options:

  • Domestic Shipping (within the U.S.): We use carriers like USPS, UPS, FedEx, and DHL to ship your products. You can choose from several shipping options, including:
    • Standard shipping (1-5 business days).
    • Expedited shipping (Next-day or 2-day delivery).
  • International Shipping: We also ship to several countries. Delivery times and costs vary depending on the destination and carrier. Available options include:
    • DHL Express (2-5 business days).
    • USPS Priority Mail International (7-14 business days).

2. Shipping Costs.

Shipping costs depend on several factors, such as the weight of the items, destination, and selected shipping method. You will see the total shipping cost during the checkout process before finalizing your purchase.

  • Domestic Shipping (within the U.S.): Costs range from $4.00 for small and light packages to $40.00 for expedited shipping options.
  • International Shipping: International shipping starts at $20.00, depending on the destination.

3. Delivery Times.

Delivery times may vary depending on the shipping method and destination. Here is a general estimate of delivery times:

  • Within the U.S.:

    • Standard shipping: 1-5 business days.
    • Expedited shipping (Next Day Air or 2-Day Air): 1-2 business days.

  • International:

    • DHL Express: 2-5 business days.
    • USPS Priority Mail International: 7-14 business days.

Please note that delivery times may vary due to factors outside our control, such as weather conditions or customs delays, especially for international shipments.

4. Order Tracking.

Once your order has been shipped, you will receive an email with a tracking number so you can monitor its progress until it reaches your destination. You can track your package directly on the carrier's website.

5. Shipping Address.

Please ensure that you double-check your shipping address before completing your order. We are not responsible for lost, delayed, or undelivered packages due to incorrect addresses. If you need to update your address, please contact us as soon as possible.

6. International Shipping Policy.

Please be aware that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer. These charges are not included in the price of your order or the shipping cost and must be paid upon delivery.

7. Shipping Issues.

If your package has not arrived within the estimated delivery time or if you experience any issues with shipping, please contact us at support@xantinas.us so we can assist you in resolving the issue as quickly as possible.

Thank you for shopping at Xantinas Unique Coffee! We make sure your order arrives as quickly and safely as possible. If you have any questions or need further information about our shipping services, feel free to reach out to us.